Guilford County Animal Shelter Intake Policies
The Guilford County Animal Shelter is an open admission shelter, which means we do not turn away animals in need. We intake over 10,000 animals each year at the shelter. We will receive animals from Guilford County Animal Control, High Point Animal Control, Greensboro Police Department, and residences of Guilford County. We are unable to accept animals from other counties, and it may be necessary for you to provide proof of Guilford County residency when bringing animals to the shelter.
All animals that are received from these entities as strays, or found animals will be held for 72 hours. After the 72 hour waiting period they will become the property of the Guilford County Animal Shelter. If an animal is surrendered to the Guilford County Animal Shelter by its owner, that pet may immediately become the property of the shelter.
Once the animal becomes the property of the Guilford County Animal Shelter it is at the discretion of the Guilford County Animal Shelter to do what is in the best interest of the animal. Outcomes may include adoption, transfer to one of our partner organizations, or humane euthanasia. We do everything we can to put each animal into adoption but may not be able to if the animal has temperament issues or illnesses that we cannot treat.
Surrendering an Animal
In addition to receiving stray animals, we also accept animals that are surrendered to the shelter by their current owners. Due to the volume of animals we receive at the shelter, we ask for your cooperation if you are considering the surrender of your pet so that we can be more effective at managing the population of animals we have in the shelter. We are available to accept your animal if you can no longer care for it, but we would prefer to help you locate resources to allow you to keep your pet or rehome it on your own.
- We request that animals being surrendered to the Guilford County Animal Shelter are done so by appointment. Please give us a call at (336) 641-3400 to set up an appointment to surrender your pet.
Please bring proof of ownership with you at the time of the surrender. Acceptable proof of ownership includes vet records, a microchip with your name as the owner, a license or registration listing you as the owner, or an adoption contract from another shelter or rescue. We will ask you to complete a brief questionnaire to provide us with information on your pet’s background that will help us make the best decision we can for your pet.
Lost Pet Policies and Rules
When looking for your lost pet please do not call the shelter to ask if your animal is here.
- You must come and make a positive identification of your pet.
- We are open Monday and Wednesday thru Saturday 12-6 and Sunday 1-5. The Animal Shelter is closed on Tuesday.
- If you locate your animal and want to redeem it before the holding period is over you may do so after all applicable fees have been paid.
- All animals must receive a rabies vaccine if not current and a microchip if they do not have one.
- You must have proof of ownership and rabies vaccine at the time of redemption and only the current owner can redeem their animal.
- If you find your pet here after the holding period and want the animal back you will be required to adopt the animal if approved through our adoption process.
Another Tool for Lost or Found Pets
“The Lost & Found Pet Book” is located at the customer service desk in the front lobby. There are two seperate listings to this book:
- First, for those pet owners who are still searching and who have already looked through the shelter Intake animals and have not found their pet, they can list their dog or cat in our lost book with their contact number. If someone finds your animal and contacts the shelter we will be happy to give them your contact information to reunite you with your pet..
- Secondly, if you have found a pet and want to try to find the owner, you can list it with a contact number for the owner to reach you.